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Terri Hiskey (Vice President, Global Product Marketing for Manufacturing, Epicor Software Corporation)
Elizabeth Cain (Sr. Manager, Product Marketing, Epicor Software Corporation)
Michael Crismon (Sr. Solutions Engineer, Epicor Software Corporation)
Date: Tuesday, February 11
Time: 2:15pm - 3:30pm
Track: Sponsored Session
Vault Recording: TBD
Audience Level: All
Up until recently, manufacturers only had to worry about designing, manufacturing, selling and servicing their products. But we are living in a different time now, and wise manufacturers know that they need to change in order to keep up. It is not enough to only be a manufacturer—customers want more out of their key relationships, and they want the ability to optimize and maximize the performance of whatever product they purchase. These customers are looking to manufacturers to provide an added level of technology, enabled by newly affordable and accessible Industry 4.0 technologies such as the Internet of Things (IoT), analytics, artificial intelligence, and much more. Manufacturers now must consider how these innovative new technologies can help improve and optimize their manufacturing processes.
Customer experience is something that most manufacturers struggle with, but smart manufacturers understand that intelligent devices can reveal vital information to them, enabling them to drastically improve service. Customers are also increasingly seeking personalized experiences with their manufacturers and suppliers. Modern manufacturing ERP systems, integrated with IoT and embedded with artificial intelligence, can often provide insight to deliver that more personal experience. These technologies offer manufacturers great opportunities to improve their customer service and lower the cost of production, driving higher margins.
In this session, attendees will learn about what is a Smart Factory, and what are the technologies that you might find in a Smart Factory. We will spend some time focusing on artificial intelligence, analytics and reporting, and we will end with a live demo featuring these various technologies.